Homes in Hadston, Northumberland, have received major investment thanks to a £1.35million regeneration programme from Karbon Homes.
Over the past ten months, Karbon has worked with regeneration specialist contractor, RE:GEN Group, to modernise and improve 115 houses and bungalows in the Northumberland village.
Customers have benefitted from large scale works including structural maintenance and upgrades to their homes, as well as roofing, fencing and boundary works and energy efficiency improvements.
Nathan Lowes, Investment Team manager at Karbon Homes said: “We’re really pleased with the results of this major investment work, a proactive programme which has helped ensure these homes are great places for our customers to live.
“The work each home received depended on the home itself and on completion the estate looks noticeably improved. Most importantly, the feedback from both our customers and other residents in the area has been really positive.”
Karbon customers Paul Dove and Zoe Elliott had work completed on the home they’ve lived in for 13 years.
Paul said: “I am so impressed with what’s been done and so pleased with the difference it’s made to our home. Just one element was adding the extra insulation around the dormer windows and now it’s noticeably warmer in both the bedrooms and I’ve seen a drop in our gas bill, which is brilliant with the cost of energy going up.
“The communication throughout was brilliant and we got regular check-ins and updates from our Customer Experience Coordinator. Our son has autism and doesn’t cope well with loud noise or disruption but the team were brilliant and made sure to work around him, scheduling the big, noisy work for the days he was out at college. It was just a small thing but made us feel really valued.”
To round up the works, colleagues from RE:GEN Group joined Karbon’s Housing Management and Investment team on a community clean up to get the neighbourhood looking tidy.
Nathan added: “Alongside providing great quality homes, another key element of our work is looking after our customers and neighbourhoods. With the support of our housing team we litter picked around the estate and helped local residents to clear items that were more difficult to dispose.”
“During the programme we also discovered that two residents, Mr and Mrs Scott, were celebrating their 60th wedding anniversary, so Karbon and RE:GEN bought a cake and card to celebrate with them.”
The work at Hadston was part of a larger, £4.5M investment programme from Karbon, improving properties across Northumberland and County Durham. RE:GEN Group was appointed for the full programme delivery.
Paul Flannigan, CSR Director for RE:GEN Group comments:
“Being able to make a difference and improve the lives of the local communities we serve is at the heart of everything we do here at the RE:GEN Group. For us it’s always been about doing the right thing, and our work in Hadston is no exception. We are extremely happy with the results and feedback received on this phase of the programme, and we look forward to continuing our work with Karbon and their customers.”
